We design and build modern, scalable applications that improve efficiency, enhance customer experiences, and accelerate time to market.



FAQs
Frequently Asked Questions
What exactly does Vigility’s Application and Software Services division provide?
Vigility’s Application and Software Services focus on developing, modernizing, and maintaining custom enterprise solutions tailored exactly to your unique business needs. We do not push generic, off-the-shelf software. Instead, we embrace our philosophy of "Transforming IT, One Layer at a Time" to architect high-fidelity, scalable applications from the ground up. Whether you need a secure internal workflow management tool, an advanced data analytics dashboard, or a customer-facing portal, our engineers leverage over 30 years of collective experience to build robust software that directly drives operational efficiency and long-term business growth.
How do you ensure the custom software you build aligns with our business objectives?
Total alignment is guaranteed through the first two steps of the Vigility Experience: "Discovery & Analysis" and "Strategic Planning and Design." Before a single line of code is written, our team conducts exhaustive stakeholder interviews to fully understand your operational challenges and specific pain points. We then design a strategic software blueprint that maps technical features directly to your core business goals. This meticulous planning phase eliminates guesswork, ensuring the final application serves as a true catalyst for your enterprise's success.
What is Vigility's track record for delivering large-scale software projects?
Our track record is defined by precision and scale. We have successfully deployed over 200 high-stakes IT projects across diverse enterprise environments. Our disciplined delivery and execution have made us the trusted long-term partner for global technology leaders like HCL Tech and Hitachi, as well as over 20 global banks. Because we consistently deliver secure, high-performance software on time and within scope, we maintain an industry-leading 80% repeat engagement rate, with more than 50 companies continuing to work with our engineering teams well beyond their initial two-year contracts.
Will your custom software integrate with our existing third-party applications?
Yes, seamless compatibility is a cornerstone of our software architecture. During the "Implementation & Integration" phase, our developers ensure your new custom application communicates flawlessly with your existing enterprise tech stack. Whether you need to connect to legacy databases, HR platforms, or external financial systems, we utilize secure APIs, webhooks, and robust built-in integrations to automate your workflows. This interoperability ensures data flows freely across your organization without creating isolated information silos.
How do you handle data security and privacy in your custom applications?
Enterprise-grade protection is natively engineered into every application we build. Because we frequently develop software for highly regulated entities—such as our work with the MP Police and global financial institutions—we adhere strictly to secure-by-design principles. We implement advanced data encryption (both at rest and in transit), stringent role-based access controls, and comprehensive audit trails. Furthermore, our applications can be seamlessly integrated with viGOps™, our premier endpoint security solution, providing an extra layer of proactive threat monitoring for your critical business assets.
Can you incorporate advanced data analytics into the custom software you build?
Absolutely. Transforming raw data into actionable Business Intelligence is one of our core specialties. By integrating our proprietary DIGIiCE technology or building custom visual analytics dashboards directly into your new software, we ensure your leadership team has instant insights at their fingertips. We design our applications to automatically unify data sources, allowing you to track KPIs, monitor user behavior, and generate comprehensive reports in real-time, empowering data-driven decision-making across your enterprise.
Do you provide ongoing maintenance and updates after the software is launched?
Yes, our commitment to your success extends long after the deployment date. The final phase of our engagement model is "Ongoing Support & Optimization." We provide dedicated, 24/7 technical assistance to ensure your custom application continues running smoothly as your user base scales. Our support team actively monitors the software, deploys monthly security patches, releases feature updates, and continuously optimizes the codebase to maximize your return on investment and extend the lifecycle of the application.
Who owns the intellectual property (IP) of the custom software you develop for us?
When you partner with Vigility for custom application development, the resulting intellectual property and source code are typically fully transferred to your organization upon project completion and final settlement, as outlined in our standard enterprise agreements. We believe in empowering our clients with complete ownership and control over the strategic digital assets we build for them, ensuring you have no vendor lock-in regarding the core software itself.
How do we initiate a custom software development project with Vigility?
The best way to begin is by booking an initial consultation with our enterprise software architects. We will discuss your vision, review your technical requirements, and outline a customized development roadmap that highlights our high-fidelity engineering approach. To get started, you can click the "Contact Sales" button on our site, or reach out directly to our team at sales@vigility.in to schedule your strategic discovery call.






